This policy explains what personal information KimTec Households collects when you visit or shop on our website, how we use it, and the choices you have.
Who we are
Our website address is: https://jumalin.pantheralab.uk. We are KimTec Households, based at Superior Arcade, Nairobi CBD, Kenya.
What personal data we collect
When you browse our site, create an account, or place an order, we may collect:
- Your name, email address, phone number, and delivery/billing address
- Order details, including items purchased and order history
- Payment information, processed securely by our payment provider — we do not store your full card or mobile money details on our servers
- Technical data such as your IP address and browser type, collected automatically when you visit the site
How we use your data
We use your personal data to:
- Process and deliver your orders
- Communicate with you about your order, account, or enquiries
- Improve our website, products, and customer service
- Meet our legal and tax obligations
Cookies
Our website uses cookies to keep your cart and login session working correctly, and to understand how visitors use the site. You can control or disable cookies through your browser settings, though some parts of the site (such as checkout) may not work properly without them.
Sharing your data
We do not sell your personal data. We share only what’s necessary with trusted third parties who help us run our business, such as payment processors and delivery partners, solely for the purpose of fulfilling your order.
How long we keep your data
We retain order and account information for as long as needed to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements.
Your rights
Under Kenya’s Data Protection Act, you have the right to access, correct, or request deletion of your personal data, and to object to certain uses of it. To exercise any of these rights, contact us.
Contact us
If you have questions about this Privacy Policy or how your data is handled, please reach out via our Contact Us page.